> ## Documentation Index
> Fetch the complete documentation index at: https://docs.justflow.it/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently asked questions about Just Flow It

> Answers to the most common questions about Just Flow It — from getting started with AI-generated BPMN diagrams to plans, collaboration, and data privacy.

Just Flow It makes it easy to create professional BPMN 2.0 diagrams without prior process-modeling experience. Whether you're evaluating the product, exploring what the AI can do, or wondering about data privacy, the answers below cover everything you need to get started and keep going.

## Getting Started

<AccordionGroup>
  <Accordion title="What is Just Flow It?">
    Just Flow It is an AI-powered BPMN 2.0 diagram generator. You describe a business process in plain language — or speak it aloud, upload a photo, or attach a PDF — and the AI produces a fully structured BPMN 2.0 diagram in seconds. No diagramming experience required.
  </Accordion>

  <Accordion title="Do I need to know BPMN to use Just Flow It?">
    No. You only need to describe your process in everyday language. The AI handles all BPMN notation — events, gateways, tasks, pools, lanes, and sequence flows — so you can focus on the process itself rather than the modeling standard.

    <Tip>
      The more clearly you describe roles, decision points, and exceptions, the more accurate your first diagram will be. You can always refine it afterward through chat.
    </Tip>
  </Accordion>

  <Accordion title="Is there a free plan?">
    Yes. The Free plan lets you explore Just Flow It at no cost and includes:

    * **Unlimited diagrams**
    * **1 advanced AI prompt per day** (refreshes daily at UTC midnight)
    * **BPMN 2.0 export** (`.bpmn` file)
    * **Image export** (PNG and JPG)
    * **Email sharing**

    When you're ready for unlimited advanced AI prompts, you can upgrade to the Pro plan.
  </Accordion>

  <Accordion title="Do I have to type? Can I use my voice or upload a file?">
    Typing is completely optional. You can describe your process by:

    * **Speaking** — click the microphone icon to use voice input
    * **Uploading a photo** — attach a whiteboard photo or a hand-drawn sketch
    * **Attaching a PDF** — upload a process document and let the AI extract the flow

    All three input methods feed the same AI pipeline and produce a standard BPMN 2.0 diagram.
  </Accordion>

  <Accordion title="Does Just Flow It work on mobile?">
    Just Flow It is optimized for **desktop and tablet** screens, where you have enough space to create, edit, and review complex diagrams comfortably. On mobile devices, you can **view** your diagrams, but editing is not available.

    <Note>
      For the best experience when building or refining diagrams, use a desktop browser or a tablet in landscape orientation.
    </Note>
  </Accordion>
</AccordionGroup>

## AI & Diagrams

<AccordionGroup>
  <Accordion title="How does the AI understand my process?">
    The AI is trained on a wide range of business process descriptions. It automatically identifies:

    * **Steps and tasks** — who does what and in what order
    * **Decision points** — branching logic and conditions
    * **Roles and participants** — mapped to pools and lanes
    * **Exceptions and error paths** — intermediate error or message events
    * **Parallel activities** — tasks that happen simultaneously

    The result is a semantically accurate BPMN 2.0 diagram, not just a rough sketch.
  </Accordion>

  <Accordion title="Can the AI handle complex, multi-step processes?">
    Yes. Just Flow It handles diagrams with 20, 30, 50, or more steps. The built-in auto-layout engine arranges elements cleanly regardless of size, so large processes remain readable without manual repositioning.
  </Accordion>

  <Accordion title="What BPMN elements does Just Flow It support?">
    Just Flow It generates standard BPMN 2.0 elements, including:

    | Category      | Elements                                                              |
    | ------------- | --------------------------------------------------------------------- |
    | **Events**    | Start Events, End Events, Intermediate Events (timer, message, error) |
    | **Tasks**     | User Tasks, Service Tasks, Business Rule Tasks, Manual Tasks          |
    | **Gateways**  | Exclusive (XOR), Parallel (AND), Inclusive (OR)                       |
    | **Structure** | Pools, Lanes, Sub-processes                                           |
    | **Flows**     | Sequence Flows with conditions                                        |

    This covers the majority of real-world process modeling scenarios.
  </Accordion>

  <Accordion title="What if the diagram doesn't look right after generation?">
    You can refine any diagram through the **chat interface**. Just type an instruction — for example, *"Add an approval step before the payment task"* or *"Split the customer service lane into two lanes"* — and the AI updates the diagram immediately. A full conversation history is available so you can track every change.
  </Accordion>

  <Accordion title="Can I export diagrams and open them in Camunda or Bizagi?">
    Yes. Just Flow It exports faithful, standards-compliant BPMN 2.0 files (`.bpmn`) that open correctly in tools like **Camunda**, **Bizagi**, and other BPMN-compatible applications. You can also export diagrams as **PNG** or **JPG** images for presentations or documentation.
  </Accordion>

  <Accordion title="Are my diagrams saved automatically?">
    Yes. Every diagram is **auto-saved to the cloud** as you work, so you never lose progress. Your diagrams are accessible from any device as long as you're signed in to your account.

    **Pro and Team** plan subscribers also have access to **version history**, which lets you browse every previously saved state of a diagram and restore any earlier version. This is especially useful if you've made sweeping changes through chat and want to roll back to an earlier draft.
  </Accordion>
</AccordionGroup>

## Plans & Billing

<AccordionGroup>
  <Accordion title="What plans are available?">
    Just Flow It offers three plans:

    | Plan     | Key Features                                                                     |
    | -------- | -------------------------------------------------------------------------------- |
    | **Free** | Unlimited diagrams, 1 advanced AI prompt/day, BPMN & image export, email sharing |
    | **Pro**  | Unlimited AI prompts, unlimited diagrams, version history                        |
    | **Team** | Everything in Pro, real-time collaboration, European data processing option      |

    You can upgrade at any time from your account settings.
  </Accordion>
</AccordionGroup>

## Collaboration

<AccordionGroup>
  <Accordion title="Can I collaborate with my team in real time?">
    Yes. The **Team plan** supports real-time collaboration — every team member can edit the same diagram simultaneously and see each other's changes as they happen. You can also share diagrams via email directly from the editor, which works on all plans including Free.
  </Accordion>
</AccordionGroup>

## Privacy & Data

<AccordionGroup>
  <Accordion title="Does my data stay in Europe?">
    If data residency is important to you, the **Team plan** includes an option to enable **100% European data processing**. When this option is active, all your data — including diagram content and AI processing — is handled exclusively within European infrastructure.

    <Note>
      The European processing option must be enabled by a Team administrator in the workspace settings.
    </Note>
  </Accordion>

  <Accordion title="Is Just Flow It GDPR and LGPD compliant?">
    Yes. Just Flow It is fully compliant with both **GDPR** (EU) and **LGPD** (Brazil). Compliance features include:

    * **Opt-in cookie consent** — no tracking without your explicit agreement
    * **Data export** — download all your data at any time
    * **Account and data deletion** — request full deletion from your account settings

    If you have specific compliance questions, contact the Just Flow It support team.
  </Accordion>
</AccordionGroup>